Lunes, Nobyembre 4, 2013

Entrusting My Online Shopping Needs With Lazada Philippines

I am one of those people who do not readily trust products and services to matter how good the feedback is and regardless of the advertising hype. I need to personally know if the service is any good based on experience and research. I am neither a push-over nor someone who readily jumps the “bandwagon” so I know what I am saying when I tell you that Lazada Philippines is the only online store that I trust completely.
Corporate Standing

Whenever there is something that I want to try out, the first thing that I do is to take a look at their corporate standing. Note that a lot of my friends already attest to the reliability of Lazada but like I said I still want to find out for myself.

I was actually pleasantly surprised to know that the Philippines’ Online Shopping Mall is created by one of the strongest and leading international online venture builder, Rocket Internet. If the number of employees (15,000!) under the company was not enough to impress me, I was blown away when I have learned that it has manage to create over a hundred successful online businesses since 1999. Moreover, Lazada is not only present in the Philippines but is trusted in major Asian countries as well like Malaysia, Indonesia, Thailand and Vietnam. I think everyone would readily deduce that if a mother company has these qualifications then it is definitely credible since obviously it knows what it is doing and it is highly doubtful that it will ruin its reputation by providing mediocre service.

No Non-sense Website

Another factor that convinced me to rely on Lazada Philippines when it comes to online shopping is the site itself. If you haven’t tried visiting it, have a go and you will see how easy it is to navigate. I believe that because they are able to simplify and make the site very usable even to those who are not computer savvy is a testament on how knowledgeable they are on what they are doing and trying to accomplish.

The products that they carry are huge (that would be an understatement of the year) yet you can easily browse everything that you need because they are categorized efficiently. Lazada, the Philippines’ Online Shopping Mall, has something to offer to every discerning shopper and they make sure that everyone is happy and satisfied too!

Effective Customer Service

 Lazada values their customers because they bother to know what their needs are and what will make them happy. Personally I have qualms with regard to paying using my credit card because I feel that it is not smart to pay for something that I haven’t got hold yet. Fortunately, unlike other online shops, Lazada has a cash-on-delivery option, which means I get to see, touch, and inspect my order even before paying for it – in cash! Now if that is not assuring I don’t know what is.

The site also has a 24/7 feedback page wherein you can write your concerns and issues and they will be more than glad to immediately sort out everything for you. Not to mention that they have a 14-day return policy; you don’t like the product, they rewrap it and send it back!


Online Shopping at Lazada Philippines, My First and My Best


If I have to be honest saying that I am not really a fan of online shopping would be an understatement of the century.  I always have this thought that even though I have to admit that it is pretty cool to be able to have to do all my shopping online I believe that the risk of being scammed and played by “high-tech” thieves are not worth all these. But surprise, surprise, my thinking changed as soon as I consummated my first online transaction with Lazada Philippines.

I was in the middle of big project at the office during that time and my son out of the blue begged me to make his birthday cake this year (well, which happened to be pretty close) and then I found out that some of the appliances I need for baking were already broken. Every time I plan on stopping by the mall I was usually held up in the office for a meeting or quick document reviews. So I just thought why not give Lazada Philippines a try since I heard my friends talked about it. And from then on I have been hooked!

They Deliver and You can Pay in Cash!
Well, you see the thing that I feared the most before about online shopping is that I wouldn’t get to see the product that I ordered because I will be scammed and my money will be taken. In other words, I have a problem with paying through credit card. So you could imagine my relief the moment I learned that I am not bound to paying using my plastic but I can actually have the item delivered before I pay, in cash! I was ecstatic because finally I can put all my worries aside and just concentrate with everything else.

Because of the cash on delivery scheme of Lazada I already stopped wondering as to whether the company is legit or not since there is no way that a company who is not afraid of the kind of service they deliver can risk not taking the money first even before they move a muscle. But they did so I have been telling my non-online-shopping-converts-yet friends to discover the pleasures I have discovered; thanks to Lazada Philippines.

Customer Service at Its Finest
After my experience with my first purchase, I knew that Lazada, the Philippines’ Online Shopping Mall, is the online shop to beat considering that they put a lot of thought, effort, and value in ensuring that their customers are happy and satisfied. For one, they offer great deals regularly (some items are far much cheaper than those sold somewhere else); secondly they have a 14-day return policy wherein you can readily send back the item that you think did not meet you requirement; thirdly, they have a 24/7 customer feedback section at the site which they monitor closely so that all concerns would be properly addressed. Finally, I have never encountered a website that is so put together and so user-friendly that any Tom, Dick and Harry can actually navigate their way through and order products.