Corporate Standing
Whenever
there is something that I want to try out, the first thing that I do is to take
a look at their corporate standing. Note that a lot of my friends already
attest to the reliability of Lazada but like I said I still want to find out
for myself.
I
was actually pleasantly surprised to know that the Philippines’ Online Shopping
Mall is created by one of the strongest and leading international online
venture builder, Rocket Internet. If the number of employees (15,000!) under
the company was not enough to impress me, I was blown away when I have learned
that it has manage to create over a hundred successful online businesses since
1999. Moreover, Lazada is not only present in the Philippines but is trusted in
major Asian countries as well like Malaysia, Indonesia, Thailand and Vietnam. I
think everyone would readily deduce that if a mother company has these
qualifications then it is definitely credible since obviously it knows what it
is doing and it is highly doubtful that it will ruin its reputation by providing
mediocre service.
No Non-sense Website
Another
factor that convinced me to rely on Lazada Philippines when it comes to online
shopping is the site itself. If you haven’t tried visiting it, have a go and
you will see how easy it is to navigate. I believe that because they are able
to simplify and make the site very usable even to those who are not computer
savvy is a testament on how knowledgeable they are on what they are doing and
trying to accomplish.
The
products that they carry are huge (that would be an understatement of the year)
yet you can easily browse everything that you need because they are categorized
efficiently. Lazada, the Philippines’ Online Shopping Mall, has something to
offer to every discerning shopper and they make sure that everyone is happy and
satisfied too!
Effective Customer Service
Lazada
values their customers because they bother to know what their needs are and
what will make them happy. Personally I have qualms with regard to paying using
my credit card because I feel that it is not smart to pay for something that I
haven’t got hold yet. Fortunately, unlike other online shops, Lazada has a
cash-on-delivery option, which means I get to see, touch, and inspect my order
even before paying for it – in cash! Now if that is not assuring I don’t know
what is.
The
site also has a 24/7 feedback page wherein you can write your concerns and
issues and they will be more than glad to immediately sort out everything for
you. Not to mention that they have a 14-day return policy; you don’t like the
product, they rewrap it and send it back!
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