Lazada Philippines’ Values, My Reason for Being Loyal

I have shopped online for years now but I have switched from one online store to the next, mostly because I don’t feel satisfied with how my orders were handled or I simply do not like the online shopping site period. I almost gave up on online shopping completely that is until I have tried shopping at Lazada PH.

Unlike the other websites I tried, I had an amazing experience with Lazada because for the first time after shopping online for years, I have finally felt like I am dealing with a real professional business and not just people trying to sell some knock-offs through the internet.

The items available in Lazada is way beyond I have ever expected, it is truly the Philippines’ Online Shopping Mall but the one that hits me right at the heart is the way they value their customers. The site goes a great length in trying to find ways on how to make every client satisfied and this is evident on how they handle and strategize their sales.

The values being exemplified by Lazada Philippines truly reflects how professional its mother company is, Rocket Internet (one of the leading online venture builders). No wonder Lazada also has prominent presence in other Asian countries such as Indonesia, Thailand, and Malaysia among others. I am a believer that businesses with core values that are consistent and strong are the ones that stand the test of time and able to keep their clients for a long time.

Trustworthy

Trust is something that has to be established in the online shopping industry. Not being able to get hold of the product immediately after ordering it, not physically seeing the people you are transacting with and having to wait for the item to be delivered (at times you have already paid for it) will leave everyone doubtful and paranoid. Hence, I believe it is essential that you trust the online store and I for one can vouch that Lazada is trustworthy.

How can it not be when they have a cash on delivery scheme which means that you don’t have to pay for anything until you have the product it your hands and when you have already inspected it. What’s better is you get to pay in cash and not risk (however minimal) divulging your credit card information, at least until you have established a relationship with them.

Dependable

You can trust that Lazada knows their customers and will adjust to cater to the needs of their clients. How else would they have figured out the COD scheme if not for this? Let us be honest and admit that although there are a lot of Filipinos who purchase using credit cards there are more who do not even own one or are afraid to use one. What Lazada Philippines has done is adjust to our culture so that every Filipinos will have the chance to shop online, and enjoy it too! This is a concrete example of how reliable and dependable Lazada is compared to other shopping sites.